Radisson Blu Aqua Hotel Chicago

Exceptional

Location, architecture, friendly staff The steam room was down

Superb

Exceptional

Amazing building! Gorgeous outdoor garden and pool area. Facility public areas were not well cared for; dirty carpets, stains on chairs.

room was nice size. the guy diredtikng traffic at the entrance was helpful Swimming pool was not actually on the main rooftop but on the roof of an annex, changhe your advert. Also we didn't bpother going to the pool as it was packed with some disco djh party and the noise up in our room from it was shocking. The car park was very confusing to find ones way around. the elevators were dirty. there was no control of the queue at check in and people just forged their own way in ahead of others.

Room was okay. Didn't meet my high floor request. Requested high floor. Got the lower floors. Amenities weren't working (hot tub).

Superb

Amazing stay. Friendly and helpful sraff. Great food amd close to everything.

Check in/out was quick and easy. Staff was friendly and informative. Would stay here again.

They gave my reservation away after it was modified

Very stylish hotel in great location in downtown Chicago. The rooms are clean and modern. The Front Desk staff is fantastic and friendly. Love the little restaurant in the lobby and the Starbucks employees are very welcoming. The only complaint, is the sauna steam room does not work. I’ve stayed here twice in the last six months and it’s been out the entire time. I would just get that fixed. Other than that, it’s stellar.

The hotel is clean the staff are very helpful We will be back

Exceptional

Helpful staff and beautiful atmosphere!

I wished I had more time. It was great, the location and the food was excellent. I will definitely go back. Nice place to celebrate a milestone or special events.

Need more valet personnel - pay $87 a day but have to wait in your car dropping off because they don’t have enough personnel.

Be careful of the parking garage. We mistakenly took a left instead of a right and ended up underneath but saw a sign for the Renaissance. Then got stuck in the parking garage due to needing to load an app by QR code and enter information. Long story but the Hotel was not even affiliated with the parking garage underneath the hotel

CLEAN

Pros: Conveniently located, easy access to the River alk millennium Park public transit and we did not have to wait long for rideshare