Residence Inn Charleston Riverview

breakfast

Room was large and everything worked. As locals that were having home repairs done, we will scope out another place in the event we need to stay in town again. The staff was very friendly and helpful. 5 stars to the front desk staff.

Not applicable since the stay was so short due to the roaches in the room and the room they tried to move us to. Roaches in our room upon arrival. The room that was going to a different option had discarded food under the sink and roaches.

Perfect location between downtown Charleston and Folly Beach, everything around a 10 minute drive. Pictures did make the pool look bigger, but still good if you go during a time off season. We visited July 7th. Breakfast was good, just wish there were more options with coffee and it was served all day. Room was cozy, stayed cool, and the kitchen was perfect. Parking is excellent!! Staff was 10/10. We will be booking again.

We stayed at a lovely little bungalow that accommodated all 6 of us including an outdoor shower.

Thislll

The breakfast was good and the staff was very helpful with answering questions that I had. The fact that the a/c was not working in one of the rooms that we had.The hotel was very understanding of this, and because the weather was so hot, they offered to have us not pay for that night. Unfortunately they said we had to contact Booking.com to get them to agree to this. BOOKING.COM WAS HORRIBLE, AND DID NOT AGREE TO THIS. I WILL NEVER, EVER USE BOOKING.COM AGAIN AND MAKE SURE I TELL EVERYONE THAT I KNOW NOT TO USE BOOKING.COM. Too bad it was not them having to stay in a hot room during a heat wave.

Excellent staff. Close to old town Charleston. Clean and pleasant. Rooms need some updating.

Great customer service at front desk in checking in and out. Would recommend !

It was a nice stay but a little outdated. Exhaust fan didn't work in the bathroom but overall I would stay there again.

We stayed in a 2 bedroom suite, which was perfect for us. The bedrooms are on opposite sides of the main living room, and each bedroom had its own bathroom. We were very comfortable staying here, it was an easy drive into the heart of Charleston, but far enough away to avoid the hustle and bustle of downtown. All in all, a great place to stay, with lots of room to unwind and relax.

The TV didn't have good choice of channel.

Rooms, especially bathrooms, are dated and need updating. Bathroom space is especially small. Tub/ shower was very slippery and borderline dangerous. Breakfast was not very good. Do not plan on staying here in the future.

Great staff and room

Death trap bathroom tub. So slippery you were afraid to move. And this was a handicap room! better than average breakfast

We had to move rooms twice. The air in the first didn’t work in one of the bedrooms. It didn’t work at all in the second for either bedroom. In the first room the kitchen cabinets were so dirty on the fronts. In the second the smoke detector was hanging out of the ceiling by a wire. All 3 tubs had clearly been painted and were peeling and stained and even had sandy feeling stuff all over the bottom of one. Stains on the carpet, gross looking showers, and generally just gave an icky vibe. All the fridges were damaged beyond comprehension and it was all so old and so worn down. Not at all what any of the images online look like and nothing like you’d expect so close to Charleston. Total letdown and honestly felt like we really overpaid because it was so run down and awful. The day staff were great about moving us but the woman who checked us in that first evening had attitude, like she was doing us a favor and we were annoying her.

Everything was fantastic until we used the beds! The mattresses were way too soft!

Awesome!!!

The breakfast could’ve been a little bit better

Glad that hotels are now offering kitchens. Appreciated the shuttle to the historic section of town. Staff was responsive when it was late for the 7am shuttle. Why so many different prices when trying to book? They had music piped in the main hallway ALL NIGHT LONG. Our door was just around the corner. Why do hotels feel the need they have to jam in huge TVs that dominate the rooms? Some of the doors didn't close easily or well. A slider on the ground floor didn't latch well - a security risk.