WoodSpring Suites Brownsville

I saw a roach, the toilet didnt flush correctly, and the sheets had holes on them and they were scratchy. On the plus side i was only there 6 hrs!

Todo está bien

muy bien atendidos, muy limpio

Needs a major overhaul sink that was missing a valve and the fridge had dents and chips all over the bottom also the room smelled like raid.

Nothing at all My stay at Woodspring was very disappointing from the moment I arrived. The front desk agent took about 30 minutes just to check us in. After we finally received our room keys, one of the room doors wouldn’t open. My son had to go back downstairs so the key could be reprogrammed, but when we tried again, the door still wouldn’t open. We had to make another trip to the front desk before we were finally moved to a different room on the second floor. I had reserved two rooms, but when I entered my room, I noticed it had a queen bed instead of what I had expected. The hotel itself is old and looks worn down. Overall, the check-in process was frustrating, the room issues were inconvenient, and the condition of the property did not meet my expectations. Unfortunately, this was not a pleasant stay, and I would not choose to stay here again.

However, the sink in the bathroom was clogged (the water would eventually go down but it would take about 5 min) and the shower had a few too many mold trails. As for the staff, I dealt with a guy who gave me sarcasm and attitude (not sure about his name, but he had a buzz cut, and a New England Patriots tattoo on his forearm). I asked for an invoice receipt and he refused time and time again. The refusal wasn't the problem, it was the attitude he gave, completely uncouth and unprofessional.

There was a smell that made my head start to hurt after like 10 minutes, the mattress was soo firm hard to lay on, the cabinets were broken on the room we tried to stay at, didn’t even stay there tried checking out around 12am cause they said that guest checkout/checkin was available anytime, would now recommend

Elevator kept getting stuck or wouldn’t work at all. Beds were hard, hotel overall had an old smell to it. No breakfast or pool.

Everything at this location was horrible, sheets smelled bad, restroom wouldn’t flush and bed smelled The whole experience

Staff was great and helpful. The room was overall clean and nice. A few things, the bed was very wobbly, the bathroom door did not fully close or lock and the table in the room was wobbly was well. Not the biggest deals just thought it was weird but overall we enjoyed our stay.

One of the rooms that i paid for had a sleeper sofa instead of the second bed....it was not the same. There was no pillow ...sheets or covers for it and very uncomfortable...

You get what you pay for and When i walked in you could smell the sitting water in the air. But that wasn’t my big issue. We dropped our things off and went about our day as we were in from out of town. When we made it back the air wasn’t working, it had actually leaked over the entire floor. There was already towels under it when i arrived. Cabinets were missing. The stove didn’t work and neither did the vent fan in the restroom. It even smelled like cigarettes inside. I slept on top of my bed and. I could only sleep 3 hours comfortably before i packed me and my kids up and decided just to drive 5 hours home because we weren’t comfortable enough to sleep there. Very disappointed ,the staff was friendly but that was about it. This place is in terrible shape.

Excelente

When I checked into the room, the sheets on the bed were all damp. They weren't dry completely. The floor was slippery., i told management, and they replaced the sheets with dry ones,

An old building in need of several maintenance issues. Very noisy, walls and flooring were thin, could hear all noises at 3:00 am, especially like moving furniture on the above floor. Bathroom exhaust vent very rusty, bath curtain rod loose, would not hold curtain to the side and the bathtub spout barely hanging onto wall. Would not recommend to anyone.

Air-conditioning went out at midnight couldn’t get it fixed, there was a hole in the bathroom door. Bed was like a rock. Outside the shower was very dirty. Upstairs people were arguing with each other for a hour at 3am, very unpleasant. Came in the morning and apparently it was parked next to my vehicle

The property is run down and old. There was a clean smell that was very strong, too overpowering to hide an out her smell. There was visible mold and rust. The beds were cots. I ended up checking out after 10min and taking the loss.

The location was superb This smells in the hallway is awful terrible, the upkeep of the property is horrible. Looks good on the picture until you arrive and it looks like a dump. Need fresh painting need updating horrible.

Nothing Almost everything

The plate was dirty and it smell. Everything was dirty even the faucet will you open the water?