Extended Stay America Suites Cincinnati Blue Ash Kenwood Rd

We enjoyed our stay

Bathroom door did not latch, microwave did not work. Although there is a kitchen area with a 2-burner range, pans, plates, utensils, and coffee maker are considered "optional" and available only for an additional charge. There was no vanity in the bathroom, so we had to use the kitchen counter to hold toiletries. "Breakfast" was stale granola bars and 2 flavors of prepackaged muffins. The towel bar in the bathroom was broken, carpet stained, and there was A USED Q-TIP IN THE FREEZER. Yes, you read that correctly. I tried to switch rooms, but it was a Saturday and apparently no other rooms were available. Altogether just very, very disappointing and not at all what I was expecting for the price.

older motel....very basic but clean.

The bed was like sleeping on a rock There were barely any towels in the room

The rooms were clean. The staff wad helpful and courteous. I will def stay here again.

Enjoyed this day with staff was helpful when needed. The only thing that bothered me was the condition of the carpet desperately needed to be replaced. I don’t know how often they do it in these rooms, but it looked like it was original. It was past its prime.

Good

No shampoo bottles, limited breakfast options

Bad

The location was decent, not really far from my destination. Staff was rude, we asked for extra blankets and was told we couldn't have any it's not in their policy. The pillows were infant size and the mattress was super hard as if we was sleeping on a board!! Breakfast was horrible, they gave us oatmeal packs and the water wasn't hot enough to make it edible. The room smelled stale, we refused to shower without shower shoes so we was only able to wash up.

Clean place!!

Clean rooms and helpful staff. We stayed in a pet friendly room overnight, and have no complaints!

Everyone was Very good

Very good

It was really dirty, smelled moldy and the carpet was damp. Rust, dirt, the microwave was disgusting. The mattress was hard. Just very surprising. Never would have expected it from the area.

Not very clean room. Carpet was dirty and had blue gel like stain on it. Bathroom was small and dirty. Nasty paper with mold like substance stuck to top of shower wall. Property wasn't that clean.

The room was fairly compact but fully functional. We brought our two dogs on this trip and it worked out well. The staff was courteous and helpful.

It was in the middle of various places! It was extremely dirty and smelled awful

Clean and great staff. Was there for 3 days and no issues. Breakfast is grab and go but there are tons of restaurants near.Not my normal accommodations but it worked for me. I would stay again.

The front desk staff was so sweet