SureStay by Best Western Bismarck

Nice place to stay. Good breakfast

Old facility, dirty & smelly bathroom. Unfriendly staff

Very well kept. We did not spend a lot of time here, but it seemed nice enough. Check in process was much longer than it should have been, but we checked in later at night. Carts need to be replaced. Weird door that covers the elevator seemed strange. Overall, it was a good choice for a quick night stay.

the staff were very pleasant and helpful, The room was very clean and quiet. the only problem, was the side entry key pads were not working, but you were able to get out.

Superb

My stay was a single night and expectations were met. However I forgot my work laptop cord and needed to have it sent to me. When I called to verify that is was there and if they could mail it to me the staff was below average in assisting me. Heather the manager was very helpful and I felt went above and beyond to get this request completed. I greatly appreciate her assistance.

Good breakfast, Good coffee.

Outside noise was high next to a main thorofare.

Dirty rag in bathroom, old milk smelling in fridge hot tub out of commission got locked out of back door with key had to walk around no bath towels

Easy to get to. Convenient to food. Quiet and comfortable.

You guys have really stepped up your game I was impressed with my stay

They could have had hot coffee and kept the water. The ice water filled in the lobby.

Breakfast was short on food.

Didn’t give us a room even though we had a confirmation number

Hotel needs works. Side entrance does not work, lots of wear and tear on the building. What they describe as a gym is 2 treadmills with 1 broken, an elliptical and free weights up to 24 pounds with no room to use them. Bathroom had a very bad caulking job as well as rusty tub. Looks to be an old Fairfield Inn with no new signage.

Very good

Close to interstate. noisy.

The room was clean and comfortable.

Bad

Exceptional