Home2 Suites by Hilton Baltimore/White Marsh

There was a person at the front desk that was rude and disrespectful, along with discriminatory about who she helped. The rest of the staff were very welcoming and helpful. I don't know if it was a one time thing, but the first rooms we received were not cleaned and it looked like someone's belongings were still in the other one. The outdoor grill outside of the pool had mice living on it. The outside patio area in front of the hotel were infested with spiders, but they are a part of nature. Despite what I pointed out, the hotel was pretty clean and very cold lol!!!! I will go back to this hotel. I just won't go hang outside. The breakfast was good as well.

Thanks! Patricia S

This is my go to place whenever i visit maryland white marsh area. It's very clean , pleasant and comfortable. The staff is very helpful and welcoming . Ill be back very soon.

Clean room

Staff was very helpful and professional!

Had a corner room really spacious. Breakfast was really good. Just a quick get away this was the perfect spot for that.

Great staff. Very accommodating.

Na

Breakfast was good. Staff ade friendly

None

The staff are really friendly and the hotel and rooms are really nice. The only problem I have is that i couldn’t hook up my console because they do not do third party services. But otherwise if you’re looking for a nice get away to get away from everything this is the spot to be. Definitely will be here again soon.

Everything was fine

Overall clean however the ironing board didn’t work and the temperature controls were not user-friendly.

Nice getaway ❤️💯

One positive, the cleaning staff was extremely friendly.

All of the front desk’s members were so friendly, kind and helpful. They were all really nice.

The hotel was rather rundown. Customer service was lacking from the clerk at check in. She was more interested in her text conversation. Our room was fairly clean and the bed was comfortable. But the window shade was broken, the kitchen sink water would not get cold, there was unidentifiable smears on the bathroom wallpaper, the breakfast was underwhelming. The exit light on the 2nd floor elevator lobby had been knocked loose and was hanging. There were copious bags of trash in this same elevator lobby. The grounds were filthy with trash, bottles and cans all around the perimeter along their walking path. We will be looking for a different place to stay next trip.

Staff very helpful

Its summertime busy but still nice.

The staff were very friendly and helpful