Sonesta Atlanta Northwest Galleria - Marietta

Besides the ac not properly working the hospitality was fabulous

I went two days without air conditioning and without hot water.

Very helpful staff. Only problem we had was the shuttle that took us to the game didn’t come back to pick up after several calls were made and being told it was on the way. We ended up with 3 others from hotel sharing cost of uber to get back to hotel

The shuttle to the game. The pool It didn’t have a bar

Very clean, my room felt new!

Passable

Need to post on website , how much parking is. And let guests know about shuttle to ballgame.

There was no a/c working in the hallways it was humid and gross. The room was dated.

Bar. Pool. Shuttle to braves game.

Close to the event I was attending. The TV in my room did not work.

Great place to stay. The shuttle driver, Fred, is the best.

The staff is wonderful and very helpful! Absolutely gorgeous property and will definitely be booking here again:)!

Great stay and excellent service!

I loved the complimentary shuttle service, but they had a driver that didn't realize the scope of his position. Totally rude and ended up having to take an Uber back to the hotel. Would stay again if they got a new driver.

The staff We moved rooms 3 times. The first room the toilet didn’t work then leaked and the bedroom carpet was wet from previous leaks. The second room the tv didn’t work and waited over an hour for maintenance. Eventually got a final room.

Staff were helpful. Room was clean. The location was convenient for a concert at the amphitheater.

Very surprised that they NO LONGER offer FOX NEWS on their channel lineup, they had it as recent as July. Every other News network was on the list, seems like they are trying to limit viewership and info. Also feels like it was a political move since all other were available. I don't know if this was a corporate or hotel manager decision. Corporate may not even know its being done as FOX news was on the paper channel list at the tv. I will never stay there again!!

We came to Atlanta for a Braves game. This hotel provides a shuttle to anywhere within a 5 mile radius. Fred the driver of the shuttle is very accommodating and will take you to the game and pick you up when ready. $18 to park at the hotel overnight is much less than most hotels and we didn’t have to worry about parking for the game or an Uber. Beds are very comfortable and we had a great night sleep after a very long, HOT day at the ballpark! I will stay here again for sure.

It was a weird smell in the room

Clean rooms great staff.