Spark by Hilton Amarillo Medical Center

Do not stay at this hotel!! Lack if cleaness and deteriorated location.

Superb

Good value, clean room nice people, attentive staff

The first time staying there. The room was clean and the bed was comfortable. Will recommend to others

Comida Instalaciones Personal

Near some amazing restaurants, close but not too close to the Hwy

Clean comfortable room. Excellent breakfast Staff was super nice

The hotel has been renovated, but the beds, air conditioning and shower/tub leave a lot to be desired. Front desk taff was mostly unfriendly and not welcoming. Will not be staying there again.

Hotel staff just seemed like she didn’t want to be there. Bathroom in room was terrible. Shower dirty, toilet lid was not the right lid for the toilet, floor in bad shape.

lights in elevator were out. Had to use torch lights

Arrived very late at night (after midnight). Had no issues checking in. Staff was friendly. Rooms definitely need to be updated. Beds were okay. Towels need to be replaced. Overall our experience was fine, all we needed was a place to shower and sleep. We asked for late checkout and were only given 30 minutes.

Room was clean. Walked in at 11pm and slept til 530. Breakfast was good except the scrambled eggs I don’t think they were real. Everything else was great.

Tub in the bathroom was not clean.

The bed was comfortable and breakfast was good. Rooms are big. Looks bedraggled. No landscaping ,or dead landscaping, outdoors. Elevator is dirty. Desk staff very transactional and didn’t offer any information.

Location Noise from above and from the hallway

Arrived to check in. Room was not ready. Bed not maid, bathroom not clean, food in the refrigerator. They moved us to another room.

No coffee inside room Shower curtain ripped Shower faucet leaking Common hall areas no A/C very hot Breakfast area basic/coffee/muffins/old bananas Do not recommend staying

This hotel definitely needs a good clean. The lack of safety is worrying. First the door for my room was open when I walked in the room they have left a carpet cleaner machine right in the middle of the room. I went to talk to front office and she came to remove it but it seems whoever left it was about to clean a red stain in the carpet. Then the hotel and room had a peculiar smell, there was a broken door from the desk left underneath the tv, under the mattress there was an open wrap of the instant soup condiments an eye mask and more trash, the other mattress had trash underneath and the pillows were stained. A very poor quality hotel. We asked for a refund since we weren’t going to stay there after all that and our room was next to one of the back door entrance and that door was broken and left open so basically anyone can come through that door. For the refund they told us manager had to approve it and it wasn’t available and they basically never do refunds if we wanted to leave it was up to us. We left and we will never come back here. We are planning to reach out to management and hopefully they can refund us before having to reach out corporate.

Nothing, the staff were rude and unhelpful. Our room carpet was covered in urine that had not been cleaned properly. The front desk woman hates her job and it shows. She was rude from the beginning to end.

Very good