Hampton Inn & Suites Albany-Downtown

Complete breakfast with many options, rooms were clean and comfortable. Only negative was the need for valet parking

We stayed one night. Quiet, clean and easy to get on and off highway. The property felt safe , the parking was easy but you do need to pay per night. Most hotels have a horrible shower head where you never feel clean and you need to stay in the shower longer just to get shampoo out of your hair. This shower head was complete opposite, quick shower and felt clean. Breakfast was great!! Will stay here again!!

Only one elevator was in service very long wait time we were lucky to be on 2nd floor so we used stairs

Everything was solid including breakfast

One elevator didnt work so it was really sliw getting around. No gym either.

Valet service great. Friendly staff. Basic clean rooms. Short walk to Palace Theatre.

Na

This hotel met the standard usually set by Hampton Inn. It's right in downtown Albany with some of the downtown "hot spots" close by. On note of advice, though. The neighborhood around the hotel gets pretty seedy very quickly. I drove a few blocks away from the hotel and quickly retreated. A hotel staffer warned me to be alert when out walking.

Exceptional

Check in was at 4 but we were able to check in a little early. Staff was friendly and helpful.

The staff were helpful and willing to help as much as they could, however the hotel was very busy with unfortunately only one working elevator. When we arrived in our first room, the bathroom door was missing a handle. We went downstairs and were assigned a new room. We then got another new room as the one working elevator was having issues so they moved us again to a lower floor so we did not have to go to the 8th floor, causing us to miss dinner plans due to moving multiple times l. The new room was okay other than smelling strongly like marijuana and the toilet water running for some time. The staff was as accommodating as they could be and we appreciate their help, however will not come back to this hotel.

Breakfast was good, selection was nice. Everything was fresh tasting, including the coffee. Breakfast area was clean & spacious. The room was clean & bathroom was well stocked. The in-room refrigerator didn't work well, there was ice build up in the rear of it. The ice machine on our floor also didn't work and I had to travel to another floor seeking ice- inconvenient. There was only one elevator working in the hotel for the two days there- which functioned for guests and hotel staff. Huge inconvenience.

Valet parking (wasn't necessary, but was nice) breakfast was terrible, served on disposable plates, and almost no variety. room was tiny, not very clean.

I liked the room, the breakfast and professional staff The 2nd elevator was broken, only one of the elevators was functioning. This causes unnecessary wait time to call the elevator.

It was clean and welcoming I had no idea about the valet parking and $20 fee

There are no plastic cups for use in the bathroom. And the wall thermostat had a mind of its own

Nice hotel, spacious with easy valet parking. Breakfast was a bit limited but convenient. Coffee not the best. Central to good bars and restaurants nearby. Would definitely use again

Good

Friendly staff. Room clean. Breakfast was delicious N/A

Exceptional